EN
DEENESIDPTRUTRUK

Connect

Select messenger

Telegram
TelegramWhatsAppAvito

Select CRM for integration

KommoBitrix24Planfix
EN
DEENESIDPTRUTRUK

Connect

Select messenger

Telegram
TelegramWhatsAppAvito

Select CRM for integration

KommoBitrix24Planfix

Text message analysis

Study customer correspondence in online chats, MAX, Telegram, WhatsApp, and Avito and improve the quality of service.

  • Searching for conversations across dictionaries and lists

  • Summary of conversation with the client

  • Analysis of correspondence with an operator or bot

Connect

Connect

Select messenger

Telegram
TelegramWhatsAppAvito

Select CRM for integration

KommoBitrix24Planfix

Our integrations

Functions

From $18.90 per account
  • Write first
  • Robot support
  • Blacklist
  • Message reactions
  • Group chats
  • Unlimited dialogs
  • Web messenger
Read More
Max for Bitrix24

Functions

From $18.90 per account
  • Distribution of leads
  • Write first
  • Blacklist
  • Message reactions
  • Group chats
  • Works with Salesbot
  • Web messenger
Read More
Max for Kommo

Functions

From $18.90 per account
  • Distribution of leads
  • Write first
  • Blacklist
  • Message reactions
  • Group chats
  • Works with Salesbot
  • Web messenger
Read More
WhatsApp for Kommo

Functions

From $18.90 per account
  • Distribution of leads
  • Write first
  • Blacklist
  • Message reactions
  • Group chats
  • Works with Salesbot
  • Web messenger
Read More
Telegram for Kommo

Functions

From $18.90 per account
  • Write first
  • Robot support
  • Blacklist
  • Message reactions
  • Group chats
  • Unlimited dialogs
  • Web messenger
Read More
WhatsApp for Bitrix24

Functions

From $18.90 per account
  • Write first
  • Robot support
  • Blacklist
  • Message reactions
  • Group chats
  • Unlimited dialogs
  • Web messenger
Read More
Telegram for Bitrix24

Functions

From $9.90 per account
  • Unlimited dialogs
  • Works with Salesbot
  • File sharing
  • Link to ad in card
  • Missed calls
  • Group chats
  • Web messenger
Read More
Avito

Functions

From $18.90 per account
  • Distribution of leads
  • Write first
  • Blacklist
  • Message reactions
  • Works with robots
  • Web messenger
Read More
WhatsApp for OkoCRM

Functions

From $18.90 per account
  • Distribution of leads
  • Write first
  • Blacklist
  • Message reactions
  • Works with robots
  • Web messenger
Read More
Telegram for OkoCRM

Text Message Analysis Capabilities

Searching for information according to the text

You can search by text fragment in a customer or operator channel. You can see whether employees are following scripts and quickly find relevant and highly specialized information, such as product names or codes, etc.

Возможности - изображение 1
Возможности - изображение 2

Selection by specific phrases

The system determines whether certain phrases or words with similar meanings were encountered in the conversation. This analysis allows us to understand what customers are complaining about, what requests they are making, and where difficulties arise.

Message segmentation

Conversations can be filtered and analyzed by various criteria, such as whether a bot or a human operator is leading the conversation and successfully closing the deal. This analysis helps determine which questions to delegate to a bot to reduce the workload on employees.

Возможности - изображение 3
Возможности - изображение 4

Tagging dialogues

Tags help structure your messages. You can identify which arguments work to encourage a purchase. It's also easy to understand the real reasons why customers abandon a deal.

Sign up for a free plan and choose the right one for your business.

Kommo
Bitrix24
Without CRM
Kommo
KommoBitrix24Without CRM

Start

$21.90

 /per month
Telegram$21.90
WhatsApp$21.90
Connect
  • Write first from the right number
  • Working with Salesbot and Digital Pipeline
  • CRM plugin for your website
  • Sending and receiving files 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • Selecting a funnel for a number
  • Unlimited dialogs
  • Blacklist
  • No limit on the number of users
  • Missed call notifications in MAX
  • Group chats
  • Distribution of incoming leads by strategies 

    There are two options:

    1. New leads are distributed to managers in random order, regardless of how many deals each has.

    2. New leads are distributed evenly to all managers.

  • Whatcrm Web
  • Message reactions
  • Messenger statistics
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage
Popular

Pro

$30.00

 /per month
Telegram$30.00
WhatsApp$30.00
Connect
  • Write first from the right number
  • Working with Salesbot and Digital Pipeline
  • CRM plugin for your website
  • Sending and receiving files 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • Selecting a funnel for a number
  • Unlimited dialogs
  • Blacklist
  • No limit on the number of users
  • Missed call notifications in MAX
  • Group chats
  • Distribution of incoming leads by strategies 

    There are two options:

    1. New leads are distributed to managers in random order, regardless of how many deals each has.

    2. New leads are distributed evenly to all managers.

  • Whatcrm Web
  • Message reactions
  • Messenger statistics
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage

Enterprise

$50.00

 /per month
Telegram$50.00
WhatsApp$50.00
Connect
  • Write first from the right number
  • Working with Salesbot and Digital Pipeline
  • CRM plugin for your website
  • Sending and receiving files 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • Selecting a funnel for a number
  • Unlimited dialogs
  • Blacklist
  • No limit on the number of users
  • Missed call notifications in MAX
  • Group chats
  • Distribution of incoming leads by strategies 

    There are two options:

    1. New leads are distributed to managers in random order, regardless of how many deals each has.

    2. New leads are distributed evenly to all managers.

  • Whatcrm Web
  • Message reactions
  • Messenger statistics
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage

Start

$18.90

 /per month
Telegram$18.90
WhatsApp$18.90
Connect
  • Write first from the right number
  • Support for chat robots and BPs
  • CRM Plugin to your website
  • Sending and receiving files 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • Messenger integration
  • Unlimited dialogues
  • Blacklist
  • File storage 1 month 

    Storing files for 1, 6 or 12 months means that the files will be available in our cloud for the specified period. After this period expires, the files are automatically deleted from the web version.

    However, if you are using CRM and have saved files in the storage disk of CRM itself, they will remain there for as long as you choose to keep them until you manually delete them.

  • No limit on the number of users
  • Missed call notifications on WhatsApp
  • Group chats
  • Whatcrm Web
  • Messenger statistics
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage
  • Sending voice messages in open line chat
Popular

Pro

$25.90

 /per month
Telegram$25.90
WhatsApp$25.90
Connect
  • Write first from the right number
  • Support for chat robots and BPs
  • CRM Plugin to your website
  • Sending and receiving files 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • Messenger integration
  • Unlimited dialogues
  • Blacklist
  • File storage 6 months 

    Storing files for 1, 6 or 12 months means that the files will be available in our cloud for the specified period. After this period expires, the files are automatically deleted from the web version.

    However, if you are using CRM and have saved files in the storage disk of CRM itself, they will remain there for as long as you choose to keep them until you manually delete them.

  • No limit on the number of users
  • Missed call notifications on WhatsApp
  • Group chats
  • Whatcrm Web
  • Messenger statistics
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage
  • Sending voice messages in open line chat

Enterprise

$45.90

 /per month
Telegram$45.90
WhatsApp$45.90
Connect
  • Write first from the right number
  • Support for chat robots and BPs
  • CRM Plugin to your website
  • Sending and receiving files 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • Messenger integration
  • Unlimited dialogues
  • Blacklist
  • File storage 12 months 

    Storing files for 1, 6 or 12 months means that the files will be available in our cloud for the specified period. After this period expires, the files are automatically deleted from the web version.

    However, if you are using CRM and have saved files in the storage disk of CRM itself, they will remain there for as long as you choose to keep them until you manually delete them.

  • No limit on the number of users
  • Missed call notifications on WhatsApp
  • Group chats
  • Whatcrm Web
  • Messenger statistics
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage
  • Sending voice messages in open line chat

Start

$18.90

 /per month
Telegram$18.90
WhatsApp$18.90
Connect
  • Write first
  • Unlimited dialogs
  • Sending and receiving files 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • Whatcrm Web
  • Blacklist
  • File storage 1 month 

    Storing files for 1, 6 or 12 months means that the files will be available in our cloud for the specified period. After this period expires, the files are automatically deleted from the web version.

    However, if you are using CRM and have saved files in the storage disk of CRM itself, they will remain there for as long as you choose to keep them until you manually delete them.

  • No limit on the number of users
  • Group chats
  • Messenger statistics
  • Sending and displaying reactions
  • Access to Whatcrm API
  • Editing and deleting messages
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage
Popular

Pro

$25.90

 /per month
Telegram$25.90
WhatsApp$25.90
Connect
  • Write first
  • Unlimited dialogs
  • Sending and receiving files 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • Whatcrm Web
  • Blacklist
  • File storage 6 months 

    Storing files for 1, 6 or 12 months means that the files will be available in our cloud for the specified period. After this period expires, the files are automatically deleted from the web version.

    However, if you are using CRM and have saved files in the storage disk of CRM itself, they will remain there for as long as you choose to keep them until you manually delete them.

  • No limit on the number of users
  • Group chats
  • Messenger statistics
  • Sending and displaying reactions
  • Access to Whatcrm API
  • Editing and deleting messages
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage

Enterprise

$45.90

 /per month
Telegram$45.90
WhatsApp$45.90
Connect
  • Write first
  • Unlimited dialogs
  • Sending and receiving files 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • Whatcrm Web
  • Blacklist
  • File storage 12 months 

    Storing files for 1, 6 or 12 months means that the files will be available in our cloud for the specified period. After this period expires, the files are automatically deleted from the web version.

    However, if you are using CRM and have saved files in the storage disk of CRM itself, they will remain there for as long as you choose to keep them until you manually delete them.

  • No limit on the number of users
  • Group chats
  • Messenger statistics
  • Sending and displaying reactions
  • Access to Whatcrm API
  • Editing and deleting messages
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage

Start

$0.00

 /per month
Connect
  • Write first
  • Unlimited dialogues
  • Sending and receiving files 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • No limit on the number of users
  • Missed calls notification on Telegram
  • Messenger statistics
  • Whatcrm Web
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage
  • Phone support
Popular

Pro

$0.00

 /per month
Connect
  • Write first
  • Unlimited dialogues
  • Sending and receiving files 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • No limit on the number of users
  • Missed calls notification on Telegram
  • Messenger statistics
  • Whatcrm Web
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage
  • Phone support

Enterprise

$0.00

 /per month
Connect
  • Write first
  • Unlimited dialogues
  • Sending and receiving files 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • No limit on the number of users
  • Missed calls notification on Telegram
  • Messenger statistics
  • Whatcrm Web
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage
  • Phone support

Start

$0.00

 /per month
Connect
  • Пишите клиентам первыми
  • Отправка и получение файлов 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • File storage 1 month 

    Storing files for 1, 6 or 12 months means that the files will be available in our cloud for the specified period. After this period expires, the files are automatically deleted from the web version.

    However, if you are using CRM and have saved files in the storage disk of CRM itself, they will remain there for as long as you choose to keep them until you manually delete them.

  • No limit on the number of users
  • Уведомление о пропущенных звонках в Telegram
  • Групповые чаты
  • Реакции
  • Messenger statistics
  • Whatcrm Web
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage
Popular

Pro

$0.00

 /per month
Connect
  • Пишите клиентам первыми
  • Отправка и получение файлов 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • File storage 6 months 

    Storing files for 1, 6 or 12 months means that the files will be available in our cloud for the specified period. After this period expires, the files are automatically deleted from the web version.

    However, if you are using CRM and have saved files in the storage disk of CRM itself, they will remain there for as long as you choose to keep them until you manually delete them.

  • No limit on the number of users
  • Уведомление о пропущенных звонках в Telegram
  • Групповые чаты
  • Реакции
  • Messenger statistics
  • Whatcrm Web
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage

Enterprise

$0.00

 /per month
Connect
  • Пишите клиентам первыми
  • Отправка и получение файлов 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • File storage 12 months 

    Storing files for 1, 6 or 12 months means that the files will be available in our cloud for the specified period. After this period expires, the files are automatically deleted from the web version.

    However, if you are using CRM and have saved files in the storage disk of CRM itself, they will remain there for as long as you choose to keep them until you manually delete them.

  • No limit on the number of users
  • Уведомление о пропущенных звонках в Telegram
  • Групповые чаты
  • Реакции
  • Messenger statistics
  • Whatcrm Web
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage

Start

$0.00

 /per month
Connect
  • Пишите клиентам первыми
  • Unlimited dialogues
  • Отправка и получение файлов 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • File storage 1 month 

    Storing files for 1, 6 or 12 months means that the files will be available in our cloud for the specified period. After this period expires, the files are automatically deleted from the web version.

    However, if you are using CRM and have saved files in the storage disk of CRM itself, they will remain there for as long as you choose to keep them until you manually delete them.

  • Переписка с клиентами
  • Отдельный чат внутри CRM
  • Group chats
  • Messenger statistics
  • Missed calls notification on WhatsApp
  • Whatcrm Web
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage
  • Phone support
Popular

Pro

$0.00

 /per month
Connect
  • Пишите клиентам первыми
  • Unlimited dialogues
  • Отправка и получение файлов 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • File storage 6 months 

    Storing files for 1, 6 or 12 months means that the files will be available in our cloud for the specified period. After this period expires, the files are automatically deleted from the web version.

    However, if you are using CRM and have saved files in the storage disk of CRM itself, they will remain there for as long as you choose to keep them until you manually delete them.

  • Переписка с клиентами
  • Отдельный чат внутри CRM
  • Group chats
  • Messenger statistics
  • Missed calls notification on WhatsApp
  • Whatcrm Web
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage
  • Phone support

Enterprise

$0.00

 /per month
Connect
  • Пишите клиентам первыми
  • Unlimited dialogues
  • Отправка и получение файлов 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • File storage 12 months 

    Storing files for 1, 6 or 12 months means that the files will be available in our cloud for the specified period. After this period expires, the files are automatically deleted from the web version.

    However, if you are using CRM and have saved files in the storage disk of CRM itself, they will remain there for as long as you choose to keep them until you manually delete them.

  • Переписка с клиентами
  • Отдельный чат внутри CRM
  • Group chats
  • Messenger statistics
  • Missed calls notification on WhatsApp
  • Whatcrm Web
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage
  • Phone support

Start

$18.90

 /per month
Telegram$18.90
WhatsApp$18.90
Connect
  • Write first from the right number
  • CRM Plugin to your website
  • Sending and receiving files 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • Messenger integration
  • Unlimited dialogues
  • Blacklist
  • File storage 1 month 

    Storing files for 1, 6 or 12 months means that the files will be available in our cloud for the specified period. After this period expires, the files are automatically deleted from the web version.

    However, if you are using CRM and have saved files in the storage disk of CRM itself, they will remain there for as long as you choose to keep them until you manually delete them.

  • No limit on the number of users
  • Missed call notifications on WhatsApp
  • Group chats
  • Whatcrm Web
  • Messenger statistics
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage
  • Sending voice messages in open line chat
Popular

Pro

$25.90

 /per month
Telegram$25.90
WhatsApp$25.90
Connect
  • Write first from the right number
  • CRM Plugin to your website
  • Sending and receiving files 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • Messenger integration
  • Unlimited dialogues
  • Blacklist
  • File storage 6 months 

    Storing files for 1, 6 or 12 months means that the files will be available in our cloud for the specified period. After this period expires, the files are automatically deleted from the web version.

    However, if you are using CRM and have saved files in the storage disk of CRM itself, they will remain there for as long as you choose to keep them until you manually delete them.

  • No limit on the number of users
  • Missed call notifications on WhatsApp
  • Group chats
  • Whatcrm Web
  • Messenger statistics
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage
  • Sending voice messages in open line chat

Enterprise

$45.90

 /per month
Telegram$45.90
WhatsApp$45.90
Connect
  • Write first from the right number
  • CRM Plugin to your website
  • Sending and receiving files 
    StartPro
    Photo16 MB16 MB
    Video16 MB64 MB
    The others50 MB100 MB
  • Messenger integration
  • Unlimited dialogues
  • Blacklist
  • File storage 12 months 

    Storing files for 1, 6 or 12 months means that the files will be available in our cloud for the specified period. After this period expires, the files are automatically deleted from the web version.

    However, if you are using CRM and have saved files in the storage disk of CRM itself, they will remain there for as long as you choose to keep them until you manually delete them.

  • No limit on the number of users
  • Missed call notifications on WhatsApp
  • Group chats
  • Whatcrm Web
  • Messenger statistics
  • Text message analysis 

    Additional charges apply to

    SpeechSense
  • Selecting a server location
  • Connecting your own S3 storage
  • Sending voice messages in open line chat

Only

$0.00

 /per month
Connect
  • Write first
  • Unlimited conversations
  • Sending and storing files
  • CRM plugin for a website
  • Choosing a funnel
  • Blacklist
  • Automation
  • Access to the history of all files
  • No limit on the number of users

We’re always in touch

Any questions?

Write to us on messengers

Customer support

Working with partners

Write to us on Telegram

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Mon – Fri 

partner@telphin.com

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