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Connect WhatsApp in Bitrix24 for only $15.90/per month
Set up autoresponses to WhatsApp from Bitrix24.
Try for free
Integrations for Bitrix24
WhatsApp
Telegram
Whatcrm Web
- Write to customers first
- Blacklist
- Missed calls notification on WhatsApp
- Message reactions
- Group chats
- Sending and receiving files
- Web messenger
- Robots and business processes
Telegram
Connect- Write to customers first
- Blacklist
- Robots and business processes
- Message reactions
- Group chats
- Send and receive files
- Web messenger
- Missed calls notification on Telegram
Whatcrm Web
Open- Text customers first from any number
- Name and phone number in profile
- Message reactions
- Sending and receiving files
- Customize access to connections
- Bounce templates
Examples of use
Write to customers first
Write first on WhatsApp from any connected number
Unlimited dialogues
You can write first from the Lead/Transaction/Contact entities
Messenger integration
Integrated into leads, contacts and deals entities, allows you to save message history and share information.
Quick Reply Templates
Sending media files
Recording and sending voice messages
Supports emoji
Place a widget button on your website
Use the Bitrix plugin and customers will be able to write to you in 2 clicks!
How it works
Automation
Newsletters
Chat robot
Business process
Launch newsletters
The capabilities of the Marketing section of the Bitrix24 system include the ability to send messages and make contact with your customer base via WhatsApp and Telegram integration.
Chat robot
When you create a new client, close a deal or move a deal to a certain stage, the robot will automatically create a chat with the client and send a message through our source. You can also send an attachment by attaching a link to the direct file.
Business process
The use of business processes allows you to organise automated interaction with customers through a system of business processes. For example, you can automatically send messages to customers on certain events, such as a change in the status of a deal or lead, or a transition between stages.
Tariffs for Bitrix24
Review discount | Start $15.90/ 30 days | Pro $23.90/ 30 daysRecommended | Enterprise $38.90/ 30 days | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Write first from the right number | Start: | Pro: | Enterprise: | ||||||||||||
Support for chat robots and BPs | Start: | Pro: | Enterprise: | ||||||||||||
CRM Plugin to your website | Start: | Pro: | Enterprise: | ||||||||||||
Sending and receiving files
| Start: | Pro: | Enterprise: | ||||||||||||
Messenger integration | Start: | Pro: | Enterprise: | ||||||||||||
Unlimited dialogues | Start: | Pro: | Enterprise: | ||||||||||||
Blacklist | Start: | Pro: | Enterprise: | ||||||||||||
Access to the history of all files
Storing files for 1, 6 or 12 months means that the files will be available in our cloud for the specified period. After this period expires, the files are automatically deleted from the web version. However, if you are using CRM and have saved files in the storage disk of CRM itself, they will remain there for as long as you choose to keep them until you manually delete them. | Start: | Pro: | Enterprise: | ||||||||||||
Missed calls notification on WhatsApp | Start: | Pro: | Enterprise: | ||||||||||||
| Start: | Pro: | Enterprise: | |||||||||||||
| Start: | Pro: | Enterprise: | |||||||||||||
Dedicated server A server whose resources are only under your control is allocated on demand. Possible locations:
| Start: | Pro: | Enterprise: | ||||||||||||
Connecting your own S3 storage Your own S3 storage can be used to store incoming and outgoing files | Start: | Pro: | Enterprise: | ||||||||||||
| Connect | Connect | Connect |
Installing and connecting WhatsApp in Bitrix24
Go to the Bitrix24 online store and use the search to find the «Whatcrm» application. To install it, just click on the name.
Please read and accept the terms and conditions of the user agreement and privacy policy for processing personal data in advance.
Once you have installed the app, open it.
Now you need to create a connection. Simply click on the button.
Go to the watsapp app / link device / and scan the QR code of your connection.
Make the settings you need: create a new line or use the required open line. Save your connection settings.
We’re easy to find
Go to the Bitrix24 marketplace
Market -> Search
In the search box, type Whatcrm or search for our icon
We’re always in touch
Any questions?
Write to us on messengers
Customer support
Working with partners
Questions and answers
No. The Bitrix24 Whatsapp bundle is available for both business and regular messenger accounts.
Integration of Whatsapp and Bitrix24 is carried out within 5-10 minutes. Users connect and customize the Whatcrm service themselves according to their tariff plan.
No. Whatcrm capabilities allow you to connect all employees of the company to one channel, or each specialist can have a separate channel to communicate with customers.
The Bitrix24 Whatsapp application bundle allows you to use group chats in your work, i.e. to communicate simultaneously with several clients. This function is available to Whatcrm users within the «Pro» and «Enterprise» tariffs.
No. If a company uses one phone number for all employees, they only see group chats with their customers.
Yes, you can send newsletters directly from the CRM. To do this, you must have access to the SMS marketing module in Bitrix24. To minimize WhatsApp blocking, you need to follow the recommendations.
Yes. The API of the Whatcrm service allows you to combine whatsapp, Bitrix24 with any business system: CRM, ERP, SCM, EAM, ECM, EDI and others. Companies are increasingly connecting omnichannel solutions, combining whatsapp, Bitrix, virtual PBX and other communication channels.